Shipping policy
TAVEN Store Shipping Policy
Effective date: September 30, 2026
This Shipping Policy explains how orders placed through TAVEN Store are processed, shipped, and delivered.
Order Processing
Order processing times may vary by product, fulfillment location, supplier, inventory availability, payment verification, destination, and order volume.
If a specific processing time is shown on a product page, at checkout, or in an order confirmation, that estimate is based on the information reasonably available to us at that time.
Shipping and Delivery Estimates
Delivery times vary depending on the product, destination, carrier, fulfillment location, customs processing, and other circumstances.
Unless a specific delivery date or shipping timeframe is expressly stated for an order, any shipping or delivery timeframe shown is an estimate and is not a guaranteed delivery date.
Delayed Shipments
If we learn that an order cannot be shipped within a promised or legally applicable timeframe, we will provide the customer with any notice, consent, cancellation, and refund options required by applicable law.
Tracking Information
Tracking information will be provided when available. Tracking may not become active immediately after a shipping label is created.
Multiple Packages
Orders containing multiple items may be fulfilled from different locations and may arrive in separate packages at different times.
Shipping Charges
Any applicable shipping charges will be displayed before the customer completes payment at checkout. Shipping charges may vary based on product type, package size, weight, destination, carrier, fulfillment location, and shipping method.
Address Accuracy
Customers are responsible for reviewing the shipping address submitted with an order.
If you discover an address error, contact us as soon as possible at support@taven.store.
We cannot guarantee that an address can be changed after an order has entered processing or fulfillment.
International Orders
International shipments may be subject to customs duties, import taxes, brokerage fees, or other government charges imposed by the destination country.
Unless checkout expressly states otherwise, these charges are the responsibility of the customer.
Lost, Damaged, or Delayed Packages
If your package appears lost, arrives damaged, or is materially delayed, contact support@taven.store.
We will review the order and available carrier or fulfillment information and provide the appropriate assistance or remedy under our policies and applicable law.
Product Availability
Inventory availability can change after an order is submitted. If we are unable to fulfill an item, we may contact you, cancel the affected item or order, and issue the appropriate refund.
Contact
TAVEN System LLC
TAVEN Store
shop.taven.store
support@taven.store